Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of voice telephone input and touch-tone keypad selection and provides appropriate responses in the form of voice, fax, call-back, e-mail and perhaps other media.


  •   Increased marketing and lead management proficiency.
  •   Keep track of opportunities within a single database
  •   Manage leads & sales' lifecycle that accelerate ROI.
  •   Give a top level of control over the business.
  •   Streamlines all the business communication.
  •   Auto Feedback, Reduce support request costs.